Diana Knight

Diana is a specialist investigator and accomplished conflict resolution practitioner with experience in federal, state and territory government, as well as private industry. Diana is experienced in trauma-informed practices and culturally responsive practices and shares her enthusiasm through training, coaching and supervising others. She regularly presents and guest lectures on investigation-related topics including complex communication skills, working with vulnerable parties, and responding to complaints. Diana is legally qualified and is a nationally accredited mediator. Connect with Diana on LinkedIn.

Case review | External report into cyber attack on national telco delivers a lesson in legal professional privilege

Singtel Optus Pty Ltd v Robertson [2024] FCAFC 58 KEY TAKEAWAYS: A forensic investigation report commissioned by national telecommunications company Optus into a cyber attack in 2022 became the centre of a dispute over legal professional privilege (LPP). The Full Court of the Federal Court of Australia upheld a primary Judge’s determination that the report […]

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Ten tips for a culturally responsive interview

As workplace investigators, our role is to make findings of fact. Every interviewee brings their own unique cultural perspective and interpretation of the facts to an interview.  In being respectful, understanding, and responsive to all interviewees’ cultural backgrounds we can ensure they are fully understood, interviews are more productive, fair and achieve more effective fact-finding.

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