SERVICES
We provide a complete solution for organisations – expert investigation and review support and practical training to build lasting internal capability
We get to the heart of workplace issues by asking the right questions, listening deeply and analysing the evidence with rigour – delivering impartial findings and recommendations that stand up to scrutiny.
Our fair and proven investigation and review processes support positive organisational outcomes and build healthier workplace cultures. Our advisory and training services equip organisations with the skills and confidence to do the same.
PERSON-CENTRED
SERVICES
Our investigations and reviews are trauma-informed and culturally responsive
Our investigators and reviewers are skilled in the conduct of trauma-informed and neuroinclusive workplace investigations and reviews that promote safety and respect.
We invest in ongoing training for our team, regularly working with experts, including a registered counseling therapist, to ensure we remain at the forefront of best practice.
We also lead trauma-informed workplace investigations training for internal investigators.
Since 2022, our team has worked closely with Indigenous Engagement Advisor Christina Coleman to educate and upskill our investigators in culturally responsive interviewing, investigations and review practices.
She has also provided valuable in-person support and cultural advice during interviews with Aboriginal and Torres Strait Islander participants involved in workplace investigations and reviews (with participant/employer consent).
ENGAGING
OUR TEAM
We work with employers of every size in every sector across Australia
The depth of expertise across our national team of 20+ investigators, combined with our ability to conduct most of our work online, allows us to engage with workplaces anywhere in Australia.
We are engaged directly by employers, and by law firms on behalf of clients, to conduct high-quality, impartial, thorough and timely investigations and reviews.
Understanding that cost certainty matters, we offer capped and fixed-fee investigation and review options where possible – reflecting our focus on value, not time.
Employers also engage our team to provide investigations training, coaching and advisory support to their internal investigators, on a project basis or mixed-service retainer arrangement.
PRACTICAL
EXPERT INSIGHTS
We have documented and shared our approach to investigations best practice in an industry-recognised handbook and practical toolkit.
Our investigators regularly share their insights in articles, at national and international conferences and university lectures.